Returns & Exchanges
At Inkocean Technologies, we strive for complete customer satisfaction by offering a seamless 30-day return policy for most products. If your purchase does not meet your expectations, we are committed to making the exchange or refund process as simple as possible.
Initiate Your Request
Log into your Inkocean account or use our guest portal to submit a return request within 30 days of receiving your order.
Prepare the Package
Securely pack the items in their original packaging, ensuring all manuals, accessories, and tags are included to qualify for a full refund.
Ship the Item
Affix the pre-paid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing